Egg them on when they are exhausted and make them realize that they are part of something bigger than themselves and that they are essential in achieving a worthy cause. Instead of being defensive, take criticisms as stepping stones to get better at your job. Studies would show that businesses who treat their employees as family have higher productivity and better workplace morale. Working at the front desk? Give credit where credit is due and acknowledge the hard work of your hotel staff.
Read: Why Incentivize Employees? Give directions to your staff, but never ever micromanage. To remain impartial, always remember that your first responsibility is to protect the interest of the hotel you work for. Project A Service Oriented Attitude At the end of the day, the hospitality industry is all about delivering exceptional service to travelers.
Your management style should also mirror the same principle. Never Be Afraid of Change The hospitality industry is evolving every day. In your hotel, this might be a change in policies, staff attrition or a new technology. My family and friends always prefer taking me with them for shopping for getting the best prices. I believe that the skills of negotiation and my eye for getting the best deals were developed from this addiction and this greatly helps me in my profession as well.
How to Answer Example Answer. Next Question. How will you go about determining this company's purchasing patterns? What kind of pressures have you encountered at work? How do you handle stressful situations?
Tell me something about yourself that I wouldn't know from reading your resume. If not, are you interested in obtaining your degree? This question will give the information about your educational background as well as your future plans pertaining to your education. If you have completed your degree then it should be an easy question to answer but in case you haven't completed it and still doing it then you can tell that to the interviewer.
You can add that you try to update your knowledge by reading, subscribing to newsletters if any, etc. But if neither of the two is the case, you can simply tell the interviewer that you plan on doing it in the future stating a time line for that. Companies love individuals who try to keep themselves updated about the changes in their area of work. Example 1: "I have been planning to get a certification in purchasing management since the last year.
I have a Masters degree in Supply Chain Management, but I still want to get the certification done as it might help me in some new tricks. How would your former employer describe you? This question allows you to indicate that you are both technically competent as well as a good person.
It also gives you an opportunity to project yourself as a good employee and a team player. This question focuses more on your relationship with your superiors than on your points of improvement. The interviewer wants to know how you interact with your superiors and how you talk about them. While answering this question try to avoid any sort of negative remarks about your superiors and also if there has been any remark about your performance from their side try to elaborate it here in a positive manner.
Don't get carried away and start talking about their behaviour towards you etc. Example 1: "I believe that he will describe me as the employee who always came to work on time and did his work with full dedication. I have always been ready to go to that extra mile for the greater good of the company. I think thats what he will say about me but then of course you have to contact him to ask more. When will your current project be completed, or when will be the next logical time to be able to leave on good terms with your team?
This question demands for an honest answer, but at the same time you also need to be aware of the company's requirements and if there is an urgent need then you need to be prepared for that as well. If you are unable to leave your current job for certain time period, you should say so right here. You can figure out some way together to meet their requirements if needed. Similarly, if you have a project bonus that is paid out on a certain date, let the interviewer know.
Example 1: "My current projects are all stable and green. I can transition them to another team member or my boss and be able to start with a two-week notice. What tools do you use to keep track of progress on your projects? You may get several questions around time management and prioritization. The key to answering these questions is showing that you have daily time and prioritization period, that you use it, and that it is accommodating to changes.
A good answer to this question might also project you as someone who stays in command of his job. Example 1: "I am a power user of [insert project mgmt SW here]. I have reworded this answer a bit for you.
In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "I am experienced with MS Project and Smartsheets, having used them in my previous roles and while obtaining my MBA. If you use either of these systems, I will be able to get up to speed quickly. If you have other systems, I am happy to learn them in a short amount of time. Certifications can be important for some roles.
If the job description indicates one is required this will be an easy question. What aspect of supervision do you find most difficult? Managing people is not necessarily easy - this question asks for your 'weakness' in this. The best answer is to move it to leadership, not managing. Example 1: "I rather think of myself as a leader, not necessarily as a Manager. As a leader, my role is to serve my team, clear out obstacles that impede their work, act as the interface to the organization, as well as strategically and tactically move the organization forward.
Difficulties arise when I am forced to vary from that mission. If my team is good at their jobs, engaged, motivated and happy, I can focus on the mission. Likewise, when they are not, it is my job to figure it out and solve the problem. This may include changing people, processes, roles, all of which can be a challenge. If you could change one aspect of the purchasing process, what would you change? This is a great question to be asked; it shows that the interviewer sees purchasing at a high level.
If you can present a strategic answer, your candidate value will increase. Example 1: "Purchasing needs to be seen more as a strategic part of an organization and brought into business decisions earlier.
An example is product design. Traditionally, purchasing is made aware of future products well into the design phase, sometimes even after a product has been fully designed. Strategic purchasing models, where we are brought in earlier in the process can affect products by making the business aware of purchasing issues such as the availability of materials, alternatives, or market conditions. Do you work well on a team or prefer to work independently?
This is both a culture and leadership question. Without organization, no professional is able to complete their tasks with satisfaction; therefore, this item is the first skill that the purchasing manager must conquer. For the purchasing manager, this skill is even more necessary, because his area has interface with several other areas of the corporation: finance, product quality, engineering, etc.
The purchasing professional often needs the support of the team from the other areas of the company, and this makes it essential that he knows how to dialogue with everyone around him. Again, the ability to organize proves its necessity: when the rest of the team needs the help of the manager, he needs to be organized enough to be able to help the other team members.
In order to be able to properly perform its function, the purchasing manager needs to be thoroughly familiar with the strategies of the company for which he works, and can align his trading methods to achieve corporate goals.
The professional experiences shared by the trainers from their respective industry is like a walk though you can use in your daily business.
I hope more people take up training to develop their self respect and also respect for others in every profession. Hi this is Pankaj Mamnani ,I would highly recommends everyone blue ocean academy because of best consultant and teacher This classes created more intrests in me in doing more courses in different fields like Supply chain , logistics which you can consult to consultants of Blue ocean academy.
All d best! Nouf Alqahtani 13 Jul To make it simple; I had this course previous but this one was comprehensive and to the point. Thanks for all Blue Ocean members. I will defiantly recommend you to others.
Syed Bilal Hassan 12 Jul I did two courses from Blue Ocean and they delivered the materials and lecture so well that i was able to clear the Also they are very professional the way they deliver the lectures are so good that one will never forget them and can implement in any organisation. Asim Sharieff 03 Jul I would definitely recommend Blue Ocean to anybody seeking professional certification in across their professional Even at a point when I was confused on what course to pursue, the people at Blue Ocean suggested me the trending course as per my work experience read more.
It was an awesome experienced and after completing my CISCP course I was able now to fully understand certain areas of Thank you and God bless read more. Sapna Ramasubramanian 01 Jun The mentors are amazing and I would definitely recommend Blue Ocean to anyone with full confidence.. Thank you so much. Blue ocean is the best training academy in the middle east with excellent tutors.
I get many certifications through Blue ocean in purchasing and supply chain management. I suggesting all procurement professionals to join in blue ocean academy to enhance their knowledge and positions as well in their respective fields. Sajan George 28 May As always Percy is very good. Only thing is little fast which are good for the people working in similar role. It is N 26 May Blue Ocean Academy Employees are professional and organized responding immediately on any of my requests during the entire courses.
I would recommend to everyone to start with Blue Ocean Academy if you want to improve your skills, improve your professional knowledge and implement everything with immediately results in your carrier now and future opportunities. Highly Recommend it. Best Regards Natalia T read more.
Toji Oommen 23 May The staff Overall experience has been Fantastic. It does add value to your career. Best place to meet highly experienced and professional people. Very exceptional level of commitment provided by the management. I am satisfied with my choice of academy for my career growth. Special Thanks to our Trainer Mr. Yogyesh Singh for making the learning fun, enjoyable and memorable.
He is an indispensable resource for anyone who is looking for career advancement in HR. Cleavon Dsouza 22 May Had a great experience learning my online course for Cabin Crew, with Mrs. Noba, who thought us everything about the Had a great experience while studying the course. Davina Victoria 21 May Yogesh Singh.
At first I was Yogesh kept the class very interactive and interesting. His knowledge set and examples were perfect and I was able to successfully complete the CHRP certification training. Thank you once again. Attended 2 webinars on supply chain related topics.
Both were very useful and gave insights into the subject especially Both the webinars were very useful to people like e who work in the Supply Chain domain. Mitesh Kotwani 15 May He explained and provided ideas with practical examples which are related in our daily routine Can look forward to more learning from him..
I have It was an awesome experience and the teacher Mr. Tauseef was very professional in his teachings. I received encouragements from Poonam, Henelyne and to my cordinator madam Asha. All the learning materials were provided, lessons were understood and I made it in my exams. Rajesh Nair 27 Mar The entire team of Blue Ocean Academy is very helpful and supportive. From the time you register yourself, you will be Highly professional management. Trainer has immense experience related to the field and hence, you can easily relate his shared views with current theories and practises.
Highly recommended for those initial beginners and also, to the experienced professionals to try the courses for better conceptual experience. Lara Denniece Atienza 28 Feb I am highly satisfied with my choice of academy for my career growth. Best place to meet highly experienced and I highly recommend it to everyone who wants a career growth and change. Franklin Onyemah 17 Feb Percy Engineer, was excellent in delivering the courses and material was on point.
Seminar was brilliant and commended Would not miss it next. Cosmas Okiri 17 Feb It was a wonderful experience tapping from the wealth of knowledge and experience of our Trainer; Percy Jal Engineer, Blue Ocean Academy is the best. I will recommend them any day. Keep on the good work.
Chinedu Onwudili 17 Feb The facilitator is an awesome Trainer and has a full grasp of Supply chain Management. Engineer also has a good sense I will definitely get these through to my colleagues too Stephen Briss 16 Feb The training have broaden my understanding and knowledge of Procurement and Purchasing I am enjoying the training Ali Almujaini 03 Feb Our course training was by Mr Percy very The training was at a very good Hotel and facility was nice. The book also gives us help to read and practice.
I want friends to also join Blue Ocean. Thank You. Yasar Arafath 31 Jan Completed CPP course successfully. The facilities by Blue Ocean was five star and the overall arrangement and class The trainer presented the subject in highly interactive manner and kept us engaged. This course will help me to enhance my skills and career. Khaled Agag 04 Jan Awaiting now my CPP Certificate. It was the first time I enjoyed learning something new because the the way Mr Percy explained in a way , it was easy to understand and lot of examples of real life explained.
My recommendation already started to my friends to take this course with Blue Ocean. Sreelekha Reddy 28 Dec Percy as my instructor at crowne plaza, Dubai.. It was a great experience to be a part of this session taught by Mr. He is well experienced in the subject side n personal front.. I really look forward for more such courses in future.. I am sure this is going to help me as a person n as an employee..
Sreedevi Raj 20 Dec Being a part of the Blue Ocean Academy has been such a delightful experience. The intellectual trainers, accommodating Highly recommended for the people who look for a high class learning experience! George Jessiah 15 Dec A very interesting, knowledge filled training with lots of practical examples and demonstration from the day to day The hospitality given by Mr.
Percy and his attention to details and the presentation were beyond mention. Also the coordination and flexibility by Mr. Abrar and team is praiseworthy. I recommend Blue Ocean strongly to everyone I will cherish this training all my career Walaa Amer 15 Dec Percy had been great, and the course itself was very eye opening and The training was held in a 5 stars hotel in Doha - Qatar; service and facilities were superb!
Nishant Krishnan 08 Dec Very good experience while learning the CAMS course. Professor Mr. Rajesh has very good knowledge of Clarifies the student doubts satisfactorily. I really appreciate all the staff in Blue Ocean, specially my teacher Mr. Tausneef, for helping us every week to learn And also my consultant Ms. Leila, whose always there when I have some questions and queries. Thanks to her I enroll at Blue Ocean.
I've got the chance to learn and most importantly to pursue what I wanted. Great Job Blue Ocean!. Best place to meet highly experienced and Professional people.
Very exceptional level of commitment provided by the I am highly satisfied with my choice of selection for this academy. I am definitely looking forward for more programs affiliation from same academy. Training facilitators are very much intellectual and intelligent individuals.
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